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Network of agents and partners connected to support inside one mobile app

Structured Support for 100K Agents and Partners, Inside the App They Already Use

A leading life insurer supports an extended community of roughly 100,000 agents and partners, yet had no formal way for them to log issues such as commission

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Globe with connected regions sharing one ServiceNow operating model

A Single Global ServiceNow Operating Model for a Multinational Manufacturer

A leading electronics manufacturer with plants across Europe and Asia had a large ServiceNow estate spanning ITSM, ITOM, ITAM, HRSD and Manufacturing and Commercial Operations (MCO).

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Mobile app and branch joining into one onboarding journey

One Onboarding Journey, Online and Offline, for a Retail Bank

An established retail bank, and one of the first to adopt ServiceNow FSO, wanted a single, smooth account-opening journey with all KYC checks

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Calendar showing onboarding time cut, beside a completed insurance application

Insurance Onboarding Cut from Months to Weeks for a Leading Bank

A large private-sector bank runs a substantial bancassurance business, selling insurance through its own channels.

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