Supply chain finance requires lenders to coordinate corporate buyers, supplier networks, checks, credit decisions and drawdown without losing sight of ownership or evidence. When any of that fragments, the cost is slow onboarding, unexplained decisions and exposure that is hard to evidence. Supply Chain Finance is an end-to-end digital platform built on ServiceNow that connects those stages within a traceable working process.
Teams can configure supply chain finance products and workflows without custom development for every new proposition. The platform provides a defined structure while allowing processes, responsibilities and decisions to reflect the lender’s operating model.
Corporate buyers and supplier networks can be onboarded through a digital journey. Information, documents, tasks and status remain connected, giving operations teams a clearer view of progress across the participating organisations.
KYC, AML and credit checks can be automated through integrations with core banking and relevant external services. Results are returned to the workflow so users can manage exceptions and outstanding information within the main record.
AI-assisted credit decisioning supports the assessment process while retaining a transparent rationale for review. Decisions, supporting information and subsequent actions are recorded so teams can understand how each case progressed.
The platform supports the process from initial onboarding through credit decisioning to drawdown. A full audit trail records activity, transactions and decisions, giving stakeholders a consistent history without relying on separate local records.
Real-time reporting provides treasury, risk and compliance teams with visibility of work, decisions and transactions. Dashboards can be used to identify waiting items, process performance and areas requiring management attention.
Supply Chain Finance is designed for banks, non-bank and alternative lenders, building societies and specialist lenders entering or expanding in supply chain finance. It supports product, onboarding, operations, credit, treasury, risk and compliance teams.
Buyers and suppliers are onboarded digitally, with progress visible to everyone involved.
Every credit decision carries a recorded, reviewable rationale.
Treasury, risk and compliance have a current shared view of work, decisions and transactions.
We begin by assessing the proposition, participant model, product structure, decision process, systems and operating responsibilities. Measurable outcomes and workflow boundaries are agreed before configuration and integration. Our consultants work alongside business, credit, operations, platform and integration teams through design, testing and release.
Right Prompt provides ServiceNow consulting, implementation and custom application development, with deep experience in financial services. Our team includes 75+ ServiceNow specialists with 700+ ServiceNow certifications and accreditations.
We’d welcome a conversation about a more transparent supply chain finance process.
